Privacy Policy – Velnesma Health

Welcome to Velnesma Health. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways)
• Device information, browser type, and IP address

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order updates and promotional emails
• Improve our website and customer experience
• Prevent fraud and maintain website security

Payment Security

We use secure third-party payment gateways including Razorpay for payment processing. We do not store your debit/credit card information on our servers.

Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content.

Sharing of Information

We do not sell or rent your personal information. Information may be shared only with trusted third-party service providers such as shipping partners and payment gateways for order fulfillment purposes.

Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Us

For any privacy-related concerns, contact:

Founder: Joshina Thampi
Email: velnesmahealth@gmail.com